Schedule & Tickets

All box office/ticketing questions should be handled through email.

Please do not call. You will receive a response via email within 24-48 hours. Please email us at boxoffice@harlemwizards.com.

Before you purchase tickets:

Please read our Ticketing Policies and Procedures below.

If you see a blank window below, the ticket buying server is temporarily down. Please check back later.

Before you purchase jerseys:

• Jerseys purchased here are for PICK-UP ON GAME DAY.
• If you want to order jersey(s) to be shipped to your home, you must go to our online store.
• In addition, sizes not available for pre-order, including toddler sizes (3T, 4T, 5T, and YXS), can also be found on our online store.
• No refunds on ticket purchases.

If event location is closed or closes early due to bad weather...

Game will be postponed and ticket will be valid for the rescheduled game. For rescheduling information, please contact host organization.

Please note: We are currently experiencing issues with Comcast email addresses. If you purchased tickets using a Comcast email address but did not receive an email with your tickets, please contact our box office at boxoffice@harlemwizards.com to provide an alternate email address.

When purchasing your ticket, you understand that there are risks inherent in attending any sporting event. The Wizards event also includes voluntary participation, especially for the kids, and you agree to participate at your own risk. In addition, the Wizards maintain the right to use your photo or video content for marketing purposes.

Online Ticketing Procedures & Policy

The ticketing section above is located on a secure site. If you prefer to complete your transaction via the direct link which shows the secure address, please go to harlemwizards.thundertix.com/events

The total processing/credit card fee for each ticket is only $1.25. As far as we know, it's the lowest processing fee of all known professional events!

1. All box office/ticketing questions should be handled through email. Please do not call. You will receive a response via email within 24-48 hours. Please email us at boxoffice@harlemwizards.com.
2. All ticket sales are final and non-refundable. However,  you are authorized to sell or transfer to another party at face value. Please be advised that the person who receives your tickets must give the name the tickets were purchased under at check-in.
3. Please print your purchase receipt, or show your phone receipt at the door for scanning. If you forget your ticket your entry may be delayed, but the host will have a paper list of ticket purchasers. The event host organization will check you in the lobby at the area designated for online tickets.
4. All transactions will incur a non-refundable processing fee for each ticket purchased.
5. The online box office typically closes 18-24 hours prior to the event.  At that time, if available, tickets will be sold at the door.
6. For most Wizards games ages 3 and under are admitted free. This may not be true for all games, so check with the event hosting organization for certainty.
7. Internet Explorer versions 7 or earlier are not compatible, and the needed information will not be displayed.